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IS vs IT

I’m kind of used to the way technical and non-technical people interchange the terms Information technology and Information System.  I was speaking with a very savvy client who began splitting hairs...

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Modern Network Architecture – Information System History Part II

In 325 the church had a problem.  This problem was actually a similar problem every business and non-business organization faces.  This problem modern network architecture attempts to solve.  The...

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Knowledge Management for Incident Managers

Working as a Seattle business consultant specializing in technology I tend to be on the lookout new solutions for my clients.  I came across an interesting solution for among other things, Incident...

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Improving client business Value

Most IT experts are thinking tactically.  Our job as is to think about how to do things.  How am I going to keep systems up and running?  How am I going to fix something that failed?  How am I going...

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Documentation – Hardware, software and Users

How to Document Working with IT departments as a Consultant in Seattle, I find that most IT experts may be good at technology, but have no idea how to document it.  Over the years I’ve developed my...

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The assessment – Business Analysis

When I started my IT Career I heard this joke about developers…, …A team of IT experts/developers are sitting together in a room bragging to each other about their skills.  Then the phone rings.  The...

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